Gaming should stay within the realm of entertainment — not become a source of financial or mental stress. bq77 is always here for you.
At bq77, we believe online gaming should be a healthy form of entertainment. Responsible gaming means enjoying games while maintaining a balance with your finances, family, work, and mental well-being. Ensuring a safe and transparent gaming environment for every member is our highest priority.
It's not always easy to notice when entertainment gradually becomes a habit. bq77 helps you recognize that line and provides the tools and support to keep gaming enjoyable — not a burden. If you feel gaming is having a negative impact on your life, this page is for you.
Responsible Gaming is more than a rule — it's our commitment. We want you to enjoy every moment, but always put your own and your family's well-being first.
Never treat gaming as a source of income. It is purely entertainment — keep that mindset when you play.
Our Responsible Gaming policy is built around the safety and well-being of every member. Here are our core commitments:
bq77 adheres to international Responsible Gaming standards and conducts regular internal reviews.
It can take time to realize when gaming is becoming an addiction. Watch out for the following signs:
If you notice even one of the above signs in yourself, contact our support team right away. Seeking help is a sign of courage.
On the bq77 platform, you are in full control of your gaming experience. The following limits can be activated at any time from your account settings:
Limit reductions take effect immediately. However, a 24-hour cooling-off period applies when increasing a limit.
If you feel like you need some distance from gaming, bq77 gives you two options:
Temporary Break — from 24 hours up to 30 days. You will not be able to log in during this period. Your account reactivates automatically once it expires.
Long-term or permanent account closure. Choose 6 months, 1 year, or permanently. Once activated, you cannot return before the selected period ends.
Follow the steps below to activate self-exclusion:
Log in to your bq77 account and click the profile icon in the top right corner.
Go to the "Responsible Gaming" option in the Settings menu.
Choose a cooling-off period or permanent self-exclusion — whichever you need — and set the duration.
Verify your identity via SMS or email code to finalize the request. Changes take effect immediately.
You can also activate self-exclusion directly through live chat — available 24/7.
Bq77 strictly prohibits anyone under 18 from gaming on its platform. Age verification is mandatory at registration, and additional KYC documents may be requested in cases of doubt.
If you suspect a minor is using bq77, let us know directly via Live Chat.
Don't face gaming problems alone. bq77's Responsible Gaming team and the organizations below are ready to help:
Asking for help is not a weakness — it takes courage. bq77 is always here for you.
Our Special Measures
We're more than just a gaming platform — we're a partner in your safe gaming experience.
Strict age verification is enforced at every step of registration. No one under 18 can access our platform.
Set your own deposit, loss, bet, and time limits. Your gaming experience is entirely in your hands.
You'll receive automatic reminders at set intervals — tracking how long you've been playing and how much you've spent.
Suspend or permanently close your account at any time. No questions asked, no delays.
View your full gaming and transaction history at any time and analyze your own habits.
Our Responsible Gaming specialist team is available around the clock — reach us via chat or email.
FAQ
Find answers to our most frequently asked questions here.