Official Policy

Bq77 Privacy Policy – Our firm commitment to protecting your information

At bq77, the security of your personal information is our top priority. This Privacy Policy clearly explains what data we collect, how it is used, and how securely it is stored. Please read it carefully before using the platform.

Last Updated: January 2026

On This Page

  • Types of Data Collected
  • Purpose of Data Use
  • Data Retention & Protection
  • Cookie Policy
  • Your Rights
  • Contact Information

1. Introduction & Scope

Welcome to bq77.pro. This Privacy Policy ("Policy") applies to all users of the bq77 platform. It takes effect whenever you visit our website, create an account, or use any of our services.

Bq77 is an international-standard online gaming platform built with Bangladeshi users in mind. We believe you should have full control over your personal data, which is why we are transparent about what information we collect, why we collect it, and how it is stored.

This Privacy Policy has been drafted in accordance with international data protection laws and standards. If you do not agree with this Policy, please refrain from using our platform.

This Privacy Policy has been written in English for the convenience of our users. In the event of a legal dispute, the English version shall take precedence.

2. Information We Collect

Under bq77's Privacy Policy, we collect only the information strictly necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

Data Types What's Included Why It's Needed
Identifying Information Name, date of birth, national ID number Completing Identity Verification & KYC
Contact Details Mobile number, email address Account Verification & Support
Financial Information Mobile banking number (bKash/Nagad/Rocket) Deposit & Withdrawal Process
Technical Information IP address, device information, browser type Security & Fraud Prevention
Usage Information Login time, game history, transaction records Service improvement and account management
Cookie Information Session cookies, preference cookies Improving User Experience

The information listed above may be collected directly from you at registration, automatically during platform use, or through licensed third-party identity verification providers.

3. How Collected Information Is Used

Under bq77's Privacy Policy, your information is used only for specific, legitimate purposes. We will never use your data against you or for anything unrelated to our services.

  • Account Management: Your information is used for registration, login, and account security.
  • Service Delivery: To ensure gaming, deposit, withdrawal, and bonus services run smoothly.
  • Identity Verification: For KYC verification and age confirmation.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Support Services: To resolve account issues and provide assistance.
  • Promotional Communications: To keep you informed about bonus offers and new features (you can opt out at any time).
  • Legal Compliance: To meet regulatory requirements.
  • Platform Improvement: To analyze user experience and enhance service quality.

If you do not wish to receive promotional messages, you can opt out by contacting our support team.

4. Is Information Shared with Third Parties

The foundation of bq77's Privacy Policy is the protection of your data. We never sell your personal information or share it with third parties for commercial gain.

However, in certain circumstances, limited data sharing may occur:

  • Identity Verification Provider: With licensed third-party providers for the KYC process.
  • Payment Processors: To process transactions via bKash, Nagad, and Rocket.
  • Law Enforcement Agencies: In response to a court order or legal obligation.
  • Licensing Authority: With regulatory bodies to maintain our gaming license.
  • Anti-Money Laundering Authorities: With regulatory authorities to prevent financial fraud.

Before sharing data with any third party, we ensure they comply with appropriate data protection standards.

5. Data Retention & Retention Period

Bq77 retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

  • Account Information: Up to 5 years after account closure.
  • Transaction Records: Up to 7 years as required by financial regulations.
  • KYC Documents: Until legal requirements have been fulfilled.
  • Log Files: Up to 1 year for security purposes.
  • Cookie Data: Automatically deleted at the end of a session or when the browser is closed.

Your data is stored on our secure servers, protected by 256-bit SSL encryption and multiple firewall layers.

6. Cookie Policy

Bq77 uses cookies on its website to improve user experience and ensure platform performance. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for login sessions and security. Disabling these will prevent the platform from functioning properly.
  • Functional Cookies: To remember your preferences and settings, such as your language selection.
  • Analytics Cookies: To understand which pages users visit most — all data is anonymized.
  • Marketing Cookies: To show relevant promotions — entirely optional.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.

7. Your Data Rights

Under bq77's Privacy Policy, you have specific rights regarding your personal information. We respect these rights, and you may exercise them at any time.

1
Right of Access

The right to know what information we hold about you.

2
Right to Rectification

The right to request correction of inaccurate or outdated information.

3
Right to Erasure

The right to request deletion of your data in certain circumstances.

4
Right to Restriction

The right to request that we restrict how your data is processed.

5
Right to Data Portability

The right to receive your data in a structured, portable format.

6
Right to Object

The right to object to certain types of data processing.

To exercise any of these rights, contact our support team. We will respond within 30 business days.

8. Protection of Minors' Information

Bq77 is strictly for users aged 18 and above. Our Privacy Policy does not permit the collection or storage of personal information from minors under any circumstances.

  • We do not knowingly collect personal information from minors.
  • Age is verified at the time of registration. Providing false information will result in account closure.
  • If we become aware that we hold personal information belonging to a minor, we will delete it immediately.
  • If you have concerns, contact our support team and we will act promptly.

If you believe a minor you know is using bq77, please contact our support team immediately.

9. Data Security Measures

Bq77 uses industry-leading technology to protect your personal information. Our security infrastructure is continuously updated and monitored.

  • 256-Bit SSL Encryption: All data transfers take place over encrypted channels.
  • Multi-Layer Firewall: Multiple layers of security to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of protection for account login.
  • Regular Security Audits: Periodic reviews conducted by third-party experts.
  • Data Backup: Secure, encrypted backups are maintained on a regular basis.
  • Staff Training: All our staff are trained in data protection policy.

In the unlikely event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

10. Changes to the Privacy Policy

Bq77 reserves the right to update this Privacy Policy, in part or in full, at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

  • For significant changes, an SMS or notification will be sent to your registered mobile number.
  • Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
  • We recommend checking this page regularly.

11. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, do not hesitate to reach out. Our dedicated privacy team will handle your matter with care.

  • Email: [email protected]
  • Live Chat: Available directly on the platform 24/7
  • Response Time: Typically within 24–48 hours

Identity verification may be required for data rights requests.

Our Special Measures to Protect Your Information

Bq77's Privacy Policy is not just words on paper — it is enforced in practice. See our core security measures below.

End-to-End Encryption

All your personal and financial data is protected with 256-bit SSL encryption. No third party can access or read your information.

SSL Secured

Two-Step Verification

Enable 2FA on your account for an extra layer of security. Even if your password is compromised, your account stays protected.

2FA Enabled

No Sale of Data

Bq77 never sells your personal information to third parties. Your data is used solely for the purpose of delivering our services.

Zero Data Selling

Automatic Data Deletion

Data that is no longer needed is automatically deleted after the specified retention period. We do not store data beyond what is necessary.

Auto Delete

Regular Security Audits

Independent third-party experts regularly audit our systems to ensure security.

Audited System

Full Data Control

You can request to view, correct, or delete your data at any time. Your data belongs to you.

Your Control

Privacy Policy FAQ

No. Your mobile number is used solely for account verification, transaction notifications, and support. It is not shared with any third party other than payment processors (bKash/Nagad/Rocket).

Your NID information is used solely for KYC verification and is stored with 256-bit encryption. It is only accessed by licensed verification bodies or when required by law.

Most data is deleted upon account closure. However, financial transaction records may be retained for up to 7 years to comply with legal obligations. Contact our support team for more details.

Yes. You can request a copy of your data from our support team at any time. After identity verification, we will provide your information within 30 business days.

Disabling essential cookies may cause certain login and session features to stop working. However, turning off analytics and marketing cookies will not affect core platform functionality.
Data Is Secure Transparent Policy Bangla Support 24/7

Start playing on a secure platform!

Bq77's Privacy Policy keeps your information fully protected. Register today and start your gaming journey on Bangladesh's most trusted online gaming platform.

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